Recently had a horrible experience here with a Mac makeup artist. I made an appointment for my teen daughter to have makeup done before prom. We arrived when we were scheduled and sat there waiting for about 10 minutes before our artist showed up. Several other Ulta employees came up to us while we were waiting & asked if we needed help. Each time, I let them know we were waiting for our Mac makeup application appointment. When the individual finally showed up, he had the biggest attitude I've ever witnessed. It was clear he didn't want to be there, and was a total jerk. I would have left we had any other options. Fortunately, the makeup looked good when we left. But it was the worst experience for my teenager who's never even applied makeup before. She said she has no interest anytime soon if this is how makeup artists typically act. Don't blame her!