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  • The Original Mattress Factory was recommended to me by many so I decided to try them out. The customer service was incredible. The staff was attentive, friendly, informative, not pushy and very relatable. I had all the information I needed within minutes and then some. Every question I had was answered and every concern was heard. The store had just enough options to choose from without being overwhelming, customers and staff were happy throughout the store. I was very impressed and pleased! Thank you for delivering GREAT customer service, which is hard to come by!
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