This Dr's office is a joke. They are all about the finances. The only reason I gave them two stars is because the office staff was respectful and listened to my complaints.
Several months ago I received two invoices from this office. One current invoice for several hundred dollars and one invoice for around $100 from 2016. I paid the current invoice immediately but told them I had no idea what the 2016 invoice was for and that I do not believe it was a correct bill. Mind you, we have seen this doctor on numerous occasions since 2016 and I have always paid my invoice on time and I have never been told of any past due balance.
When I inquired from the office on why I was being billed from a 2016 service the staff informed me their prior billing department made many errors from 2016 and they were going back to that time period and collecting on them. This would be fine if I could verify this was a service they actually performed and I owed the money on. But no, the office had no records to tell me any more for what the service was besides what was on the invoice. This was a service I do not believe was provided. I could no longer dispute the service with my insurance since it was so old.
I of course asked them to forgo payment on this due to their office error and me disputing it. They said they would look into and call me back. Silence. For two months! They have now called me and told me if I do not pay it they are sending it to collections. I could not care less about the $100, it is the point. I explained to them I am happy to pay it but if they collect on it I will no longer be a patient at their office and they said that was fine with them.
Any doctors office that cares more about $100 bucks then a me as a patient is definitely not an office I would recommend to anyone.