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  • AVOID AT ALL COSTS. Came tonight to the absolute worst customer service I have ever experienced. I left without sipping my water. My I stayed here 0:07 too long, and I regret not getting our server's name. We were a party of 7. My date and I had come in a few minutes after the other 5 having had trouble finding parking. We were not acknowledged upon arrival, and no hostess was to be found. After standing around uncomfortably for about 0:04, a nice group of folks, whom had been waiting for the elusive server to return to their table, offered theirs that was adjacent to ours. Our party had been previously seated, but for whatever reason, shorted our table by two chairs. We were grateful to have been offered the recently used table. We pushed the table and chairs together, waited about three minutes, and with no greeting, the waitress comes to the table to ask "who is new?" Our party found this odd, but we answered the question. This was now the time to give our drink orders. The EXTREMELY limited menu for late night (it was 20:30) was ridiculously overpriced. 13:00 for chicken wings that don't even come with sides? Please. I'm getting frustrated even replaying the night in my head, trying to relay what happened tonight. Long story short, she scolded us for pushing the tables together, asked if we had gotten permission from the non-existent hostess, and neglected to get the table cleaned off before she brought us our waters. She was visibly and audibly frustrated when we asked questions about the menu. The last straw for us was when we asked if she could get someone to clean off the table. She rolled her eyes at us, said "sure", and stomped off. We made the executive decision that our hard earned money would not be spent at this establishment. When we brought the matter to the attention of mgmt, they were just as helpful and friendly. They questioned why we thought this was "bad customer service" and noted that they would have a talk with her. The "bouncers" who constantly told us we had to clear the way as we were waiting to speak with mgmt were a joke too. Not worth the frustration. We were served our drinks in dirty glassware, no host to be found for proper seating, and customer service was completely absent. Would have given a zero if I could. Never again.
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