First visit, only 3 other people in the location. The other tables were not eating yet, no one was working in the kitchen till after we ordered and the food slowly came out. They managed to suck every last drop of moisture from the patty, way over cooked and small. I ordered mine with caramelized onions they are on the menu, I received about 6 little pieces of onions that were partially cooked/grilled, not even close to caramelized. The fries were not bad. My daughters burger was the same and they forgot her cheese. It's not like they were busy. I will stick to 5 guys or Bad Daddy's.