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  • I started going to this dental office in 2004. Used to be a lovely place. Loved Dr. Sue and Dr. Husband's. Mando, Josie and Summer were the best. However there were some changes made and ever appointment that I made for my family I would be contacted to change it. Either come in earlier, later or switch to an entirely different day. Now I don't know about you but I work for a living and can't change appointments all the time. In 2014 I changed to a sister dental office. So far so good. Now let's get back to Allay Dental. My husband went into the office in February 2016. He had some shoddy crown work done. The reason I say shoddy is because his tooth was not prepared properly. So he had to return in a week to get antibiotics and get the tooth repacked with that cord. Finally the crown was delivered just to shatter 2 weeks later. He had to go back to have it redone. One crown took over 2 months to complete. Needless to say we won't be back. I have now received a bill from them requesting a balance to be paid because Allay Dental fell short when they did not submit the claim to my insurance in a timely manner. Now they want us to pay for it. Now I saved the best part for last. While my husband was getting the work done originally the top of the drill popped off and burned the skin off of my husband's neck. He now has a permanent scar from this. Whoa great dentistry. Beware of this office. They will do shoddy work, give you an infection, burn your neck off and then have the audacity to send you a bill. When you call back in to dispute all of the madness, Sandra will laugh at you and claim that she's laughing at another patient. Real professional.
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