The staff is always very happy and they seem to enjoy customer service. They are never out of anything. I love the Sweet Poke House Sauce. When I get a salad I ask them to put extra on the lettuce mix. Yummy, also the soft shell crab here is great. I could eat just a bowl of the seaweed salad. I recommend the spicy crab too, it is the perfect amount of spicy. I always build my own but when I don't want to think I get the Spider. Perfection!!!