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  • We had only lived in our home for a couple of weeks and the toilet started overflowing. In addition, the water would not shut completely off so it kept running a little bit which really filled up the floor in no time. We called a couple different plumbing companies and the person we talked to at plumbing masters was really great I told her our issue and she said that all of the plumbers were out but she would put us next on the list. She called me a short while later and said she had someone in route. It was a very quick response. Juan came out to our home and immediately diagnosed it he had it fixed in no time. When we explained that the water would not completely shut off he suggested he install a better type of shut off valve which we had him do (I mean when you want the water shut off you want to be assured it will shut off) Juan went above and beyond, my husband told him about our dryer when we moved into the house the plug in was not the same type as the wall plug in so we bought an adapter, little did we know you had to take the back of, remove the old plug and connect the new one (we had not clue how to do this) Juan stepped right in and replaced it for us, we really appreciated him doing this. we were very satisfied About a month later the toilet was doing the same thing, so I called Plumbing masters out and again the person in the office was very nice she sent out Bill to check it out, It turned out to be a defective part which they replaced within 10 minutes no charge I will definitely use this company again. They are all very professional and get the job done quickly.
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