Imagine this: you are very hungry, having a difficult time deciding what to eat, figure it out, turns into a craving, get there, you are turned away = frustrated and put out. My husband and I decided to go to DragonFly since we had not been there in a while. One of the things that we liked about the place was that they closed at 10pm. We got there and walked in by 9:40pm (knowing that we'd arrived in the past later than that and still received good service). We were turned away!
Not a good customer service decision. DragonFly staff, I realize you want to go home, but if you advertise that you stay open until 10pm, stay open until 10pm.