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  • To say I'm disappointed with their establishment is an understatement. After being a LOYAL and FREQUENT customer for 4yrs it's sad to say I'll never do business with them again. We have referred friends, family, co-workers, and for that matter strangers at the grocery store. There was a mix-up on a pizza order of ours. They had always left about 2 slices for us just cheese. (We have a toddler lol) But it came in all pepperoni. Not the end of the world, mistakes happen. We called to let them know and also mentioned they did not stamp our receipt (for their "loyalty" program) The manager expressed her apologies and offered us a free 12inch cheese and said she would double stamp our receipt the next time. I went in to pick up an order on Christmas Eve and reminded the manager about our double stamps. To which she took such tone and demeanor towards me that I was uncomfortable. She proceeded to say she never promised that to us. And I asked her, what do you think that I am making this up? At this point I'm near speechless because this lady "knows" me, she's seen me a million times, we've always been friendly. She said "Well I never told you we'd give you double stamps and we already gave you a cheese pizza JUST because you didn't get two slices of cheese on your order" It was Christmas Eve. My feelings were totally hurt, never would I make up such a thing. Hey, I'm just the customer and was offered something by them for a mistake they made. I didn't ask for anything. If they offer something, honor it! Do not make someone feel guilty or uncomfortable about it! And surely don't say you didn't offer it when I know darn good and well that you did. She was so rude to me. I still can't believe it happened! I told her to keep the pizza, they had just lost a loyal customer. Got in my car and placed a pick up order with Old School Pizzeria.
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