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| - Stopped into this small restaurant while in Phoenix on business. Waited a few minutes to be seated and then almost an hour until we were served our starters. All in all, we spent 2 1/2 hours for a couple of spring rolls and 2 bahn mi sandwiches (nothing else to do on a lazy Saturday afternoon).
The restaurant was clearly understaffed. The hostess seemed only partially concerned about the wait times, while the lone server was running non-stop, clearly overwhelmed. A busboy wandered about, seemingly oblivious to the plates and glasses piling up on vacated tables and the small bar. In addition, the kitchen staff was taking hours to turn out relatively simple orders.
Now for the positive. The "traditional" spring roll, really a summer roll, was a nice combination of pork, shrimp and fresh, crisp lettuce and vegetables wrapped in the eponymous skin. Served with a peanut sauce, it was a great starter. Crispy, chicken spring rolls were split lengthwise and served with a sweet and spicy chili sauce, also good, but served only slightly warmer than room temperature.
We chose braised pork bahn mi sandwiches for our lunch entree, which contained an ample portion of tender pork and fresh vegetables on the traditional soft baguette. They were excellent.
The pho seemed to be very popular, although we didn't try it.
The very positive; although we never complained about the wait times, or maybe because we never complained, the server took it upon herself to discount our bill. The prices were already very reasonable, so this was a pleasant surprise.
All in all, this was a nice meal. I would try again, but if the wait was similar, I might look for a different choice.
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