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| - The 2 stars are for the food. That's the only thing about this place that was positive.
We came here to celebrate the engagement of friends on a Saturday night. There were 12 of us. 12 people (military), new to Vegas, that would most likely come eat here again and tell other people to come here if it was a good place to eat.
From the beginning our server was rude. When asked if something was good he responded "yeah... it's all good.". I asked if he had any crackers as we had a squirmy 9 month old with us. He says "No. No crackers."
Finally after 10 more minutes of more whining I desperately ask if they have anything, even bread. That's when he brings out the bread for the table. Clearly he was not going to bring that out unless we asked for it. Nice. Don't get me wrong, I know I should have brought my own food for the baby, but I wouldn't have cared if the server even just said "no, sorry, we don't have crackers." He was just so short with us, it was offensive.
There was a girl assisting him in refilling drinks, etc. Our drinks were refilled once and were never touched again.
The thing that weirded us all out was when we ordered entrees the server said "soup or salad?" So we all picked our soup or salad. One of the peple with us asked him "what kind of salad is it? Is it Ceasar?" and he says "yeah you can have that if you want." At this point I was confused and asked what kind of salad we ordered and he said whatever we wanted, yet he didn't have us specify when we said salad. That's when it came to our attention the entrees didn't come with a side, he was just upselling and being extremely sneaky about it.
Oh yes, and he corrected my husband on the proper pronunciation of the dish he ordered. Very professional.
When we ordered I asked for separate tickets.
The food came out relatively fast. It was good.
We were never asked if everything was good.
Finally it was time to pay. He brought out one separate ticket and then grouped the other 9 people on one ticket, even though I asked for them to be divided when we ordered. When the other people asked for him to divide it he told us "nobody but them asked for separate tickets."
The gratuity was not added to our ticket and I only tipped 10%. The other people we were with did that same, if not less. After rudely collecting the tip slips before we were close to leaving, he slams down the girl's share of the money (for helping him) and she said "THANKS" (loudly) and glared at our table. Oh, that reminds me. They were shining silverware during the meal and I watched her pick something off our server's face as she had silverwear in one hand. After she was done getting his eyelash or whatever it was she went right back to touching the silverware. I wanted to gag.
I have been a waitress. I know the job isn't easy, especially when you have bigger tables. But the place was pretty much dead on a Saturday night (I now understand why) and this guy didn't try, at all. I don't think we will be back. And that makes me sad because that margherita pizza was damn good. So was the antipasto salad.
Bad service just ruined that entire experience.
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