So I don't know quite how to rate this place. It's different from boutique bridal stores, but has some good styles and prices (not to mention designers like Oleg Cassini and Vera Wang). I got my dress here at a steal compared to similar styles and quality I saw at other places.
PROS:
- They have sizes in store and you can buy off the rack.
- Prices are fantastic, especially if you find something on sale.
- They have good designers.
- The lady who helped was smart and friendly.
CONS:
- They give you an appointment but make you wait ages at the front of the store (it's chaos).
- Even when they assign you someone, that person doesn't give you as much attention as you get in other stores.
- It's a commodity to them, with no bridal stands, small dressing rooms, no formal place for your party to wait etc.
- They put my beautiful, beautiful dress in a stinking cover (which they sold to me for $10). The chemical smell was difficult to get out of my room.
There's no concept of great customer service or anything. But down to the basics - getting the style and quality at a good price - it's unbeatable. Just don't buy their stinking covers. And depends on what you're looking for - the dress or the experience. If it's experience, don't go here.