I've heard good things about this groomer however every time I call to try and make an appointment it just rings and rings and rings.... wish I could get someone to pick up the phone! I've tried on multiple days at multiple times and can't get anyone to pick up. It's now the end of another business day with me not being able to get ahold of them. I want my pup groomed before we leave town. Very inconvenient when you can't even get them to answer the phone.