This place is great. My in-laws were in town and my mother-in-law is from Chicago so she loved seeing "pop" on the menu and looking at the décor. The food is delicious and the wait has never been long when we have gone in the past. I've gotten almost all of the benedicts which are always great and my husband is working his way down the pancake menu in order with no complaints yet.
The only thing that I can complain about is the wait staff. They aren't very observant so getting a refill on coffee/water/sugar/condiments is difficult and they are very slow to get items from the kitchen for you. I don't expect to have a full glass all the time, but I'd see them chatting amongst themselves while I was making weirdly direct eye contact hoping that I could catch their attention since asking for help many times when they passed by wasn't cutting it. It isn't bad service, but this place could be a 5 star restaurant easily if the staff was just a little bit better trained.