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  • Absolutely TERRIBLE. Second time there. First time was mediocre. We wanted to give it another shot with a few friends, but got some of the worst service possible. Sat down at 7:45. Our waiter took 20 minutes to ask for drink orders. Than disappeared for another 20 minutes after we got our drinks (which by the way, he got wrong). At 8:50 we had to ask him for the bread. A table that was seated at the same time was already well into their meal. Despite trying to be very quick with ordering food, it didn't arrive until 9:30. I ordered the Burger. I was told it's quite good and wanted to try it. Asked for Med-Rare... it came out mid-well. Next one came in complete raw. Had to send it out again. This time it came with a manager who very nicely said they will take it off the bill. I thought that was very nice until we got the bill. It had a built-in 20% gratuity (for a table of 6 people). They apparently couldn't take it off. The manager told me he was "not allowed" to take it off. He could have cared less about the service we got. Regardless of the issue with the burger, I cannot believe this type of service seems reasonable. Absolutely shameless.
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