We used boxed in moving company last night to move from Mississauga to Woodbridge. They were very pleasant at first and their owner, Dom, quoted us a price for moving and packing our things.
They came on two seperate days. The first was for packing which they charged us $500 for and they didn't complete in the allocated time.
Then on moving day they came in at 9am and rather than beginning the moving right away they had to continue packing the remainder of things, so they didn't even get to the second house until 6pm. By some miracle they managed to unload and reassemble everything by 11pm. Once that was done they were demanding more money after we had paid them the remainder of their balance which was $800.00 in cash.
What they did next was grand larceny and extortion. They took off with the moving truck and our electronics inside. Me, being 4 months pregnant and my mother the only other person with me we drove after them. They held our electronics hostage calling us "Cheap-ass bitches" and telling us that they would be keeping our electronics as collateral.
Specifically this twenty something kid with glasses who goes by the name of Tony said he was going to do his boss' dirty work since we weren't going to pay him. I phoned Metro's 33 division and advised them that our movers were holding our electronics hostage at the corner of kipling and queensway. They advised me to stay calm and keep them there. I told Tony that today for doing his boss' dirty work he would be going to jail, because there was no way any police officer worth his salt would believe him over a poor defensless pregnant woman and her mother. As soon as the sirens were heard He unloaded our stuff and peeled out of the company driveway with force.
The police were there in 10 mins and we filed a report with them for attempted grand larceny and extortion as that is what they did. Apprently the company is known to them, hence why they came so quickly.
So my best advice is to run and get everything in Writing! STAY FAR FAR AWAY FROM THESE PEOPLE UNLESS YOU WANT TO LOSE MORE THAN JUST YOUR MONEY!
http://news.nationalpost.com/2010/05/21/movers-face-charges-for-alleged-fraud/