I made an appt with this doctor for hernia repair surgery. I was told at that time that I had a $115 copay for the intitial consultation. I advised Tina that I had an HRA which would cover my copay and was told that was fine, and just to bring a print out showing how much was available in the HRA account. I arrived the day of the appt with print out in hand - the office person, Tina, was extremely rude and said I needed to pay the $115 regardless of my HRA through Cigna. I showed her the print out which I had been told the bring - - and she basically called me a liar - she insinuated that I had probably already been to several doctors and the balance showing was already used up - I assured her I had not been to any other doctors, and that the balance showing was the true balance. I ended up walking out, and will seek healthcare services from a surgeon with a more professional and friendly staff. I would not recommend this surgeon at all.