I ordered CoCo's cupcakes for a friend's b-day via email and phone.
The order was delivered ON TIME even though the streets are covered in snow and ice and according to the recipient the chocolate cupcake was good however only one of the vanilla cupcakes were a bit dry.
I wanted to mention that the staff took the extra time to make cute cat faces for the order as well.
Overall, I had a positive experience with the staff and I totally appreciate their customer service.