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  • I feel like I need some Yelp Purgatory because although I LOVE Yelp and everything it stands for, I feel as though I only visit when life is amazing or terrible but nothing in between. I am an incredibly forgiving person and look far beyond normal hiccups in the service industry because I know that the individual servers in a restaurant, for example, are not the owners/managers/chefs that can lead to a restaurant's demise/ascension. This evening I had reservations with 3 friends here at Osso (menus sporting a new name for some reason?). At 6:45PM after ordering 2 drinks, we received them at 7:25PM. Only two of us at the table ordered drinks because the restaurant was out of the other two drinks listed on the menu. Could you please tell us when ordering you are out of a certain beer? Why do we have to wait 35 minutes to find out? Food requested 'all at one time' was brought out piece-meal over 45 minutes. I love staring awkwardly at my friends while NO DRINKS are flowing and their food is growing cold in front of therm - everyone too polite to eat until everyone has at least one thing to munch on. I found out the beef carpaccio I ordered could not be made a good 45 minutes after I ordered it. Not the server's fault of course, just a kitchen miscommunication. The restaurant was half full so I do not know why the server was not told earlier? Very slow, very overpriced and very overrated. I have to say this is one of the worst dining experiences I have had in Charlotte.
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