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  • I went to gather some wood flooring samples which are only about 10inches long by 4 or 5 inches wide. I picked up about 15 or so samples as we just aren't sure which colors we like in our house yet. I went to check out and after the lady rang me up, she informed me that they didn't have a bag or box for me to carry these samples in and then turned to help the next customer leaving me alone to stack and balance the samples out to my car-- no help, no offer, nothing. On my way out, I dropped the samples everywhere and 2 other customers walking in stopped to help but the other 3 employees nearby stood and watched. I just thought the customer service was terrible.
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