I had a tooth that needed extraction. My dentist tried twice and could not get it out. She referred me to Dr. Glyman. The appointment was made on Monday afternoon for Thursday afternoon. I was given a referral sheet prepared by Dr Glyman's office giving me instruction as to what to do the day of surgery (not eat and have a ride). I went all day without eating, arrived at Dr. Glyman's office early as requested (I took the afternoon off work). Dr. Glyman's associate Eric Swanson made me wait for nearly an hour then spent five minutes with me. Two minutes were to get my advice on the line of work I am an expert in, 30 seconds of his time was used to look at my tooth and tell me my dentist was correct, it need to be extracted and then two minutes to try to upsell me on surgery to prevent sleep apnea. I was then told to make an appointment for the surgery as they are not a "MASH unit" that does surgery on the fly (his words). I was then told if I thought the appointment was for surgery, as the referral sheet their office prepared stated, my dentist misinformed me. I called the dentist who stated that she had in fact made an appointment for surgery. Ultimately my dentist called Dr. Glyman's office and ended up telling them she will never refer another patient to them again. She is so embarrassed that I was treated this poorly she has offered to cover my insurance copay. She was then able to make an appointment with another oral surgeon for the next day that confirmed with me that he has the intent of putting me under and extracting the tooth as planned all in one appointment.