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  • live just down the street and I was very excited about a new venue opening up but unfortunately that was the end of my excitement. I've given them 3 chances to win me over and each visit was more disappointing than the previous. All I want is a medium rare burger, a cold beer and fresh cut fries. Tonight again my burger is medium well, the fries greasy and dry. I could barely swallow it, especially after I watched the bar manager put his fingers in his mouth and wipe them on his shirt and not wash his hands! I asked for salt to try to improve the tasteless dry burger. It was served in a bullet which is usually used to serve sides of sauce in, who knows whose hands had been in there before mine! I heard the bar manager talking to two gentlemen who called ahead to ask if they could watch the Penguins game. The bar manager stated that they do not show sporting events unless it's requested?? Is this not Pittsburgh "The City of Champions"!?? The menu keeps shrinking and shrinking. There is only One kind of dessert. One of the entrees is grilled cheese and I think that it's $8.00. If you cannot cook a burger, then you are in a lot of trouble! I asked for bacon and mushrooms and the bartender had to make sure that they had them? I'm thinking big slabs of thick bacon, succulent mushrooms and a thick slice of cheese, no not even close. The menu states Pennsylvania cheddar cheese and it's shredded? Seriously? The bacon was thin and cooked in the deep fryer. The mushrooms are seasoned with the same seasoning they put on the fries. No flavor. $10.00 for a small dry burger and a handful of nasty fries. I showed the bartender that my burger was over cooked. She asked me if I wanted another one. No. There were 7 people including me at the bar, two couples at the tables and a few people in the restaurant. 25 minutes for a burger. She comps my $2.50 beer. I will not be back. I'm so disappointed. I'm a chef. There's no excuse for over cooked food and unsanitary practices. They could have had a gold mine. "The Strip" is 5 minutes away where they can order the freshest foods available to serve in this restaurant??? They also have forgotten to cater to the bread and butter that kept "Billy's" in business all those years! What they can't make local food from scratch? You have to work with the clientele that patronize Troy Hill and give them what they want, consistent fresh food at a reasonable price. The place would be packed for lunch and dinner. Run daily specials, put the damn game on and we're happy. I'm left scratching my head. I wish them all the best but I think by the 4th of July they will be scratched out. Don't go by the reviews on Facebook because it's censored by the restaurant.
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