UPDATE!!! The store has free samples! The red velvet they were sampling was amazing, I ordered a carrot and red velvet bundlett to take home. My only suggestion would be to let people buy the bundtinis individually. I had my son with me and would have purchased one for him to eat then, but did not want to buy twelve. Other than that, this place is fabulous. Also, I thought the customer service was just fine. Yes it was a teenaged girl behind the counter, but she was sweet and guided me to the free samples. Oh, I almost forgot! These bundlettes are less than $4 a piece, deal!