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  • This place was one of the oddest hotel stays I've ever experienced. First, I attempt an early check in at around 1pm and am told I am receiving a "complimentary room upgrade" and that no rooms are available and they cannot tell me when any might be. Okay fine so I come back around 4pm and get my room no big deal. Turns out they gave me a large handicapped room so no issue there...or so I thought. I went to bed around midnight and wake up around 1am to a loud constant chirping sound every 30 seconds. I call the desk and turns out the smoke alarm battery is low and it takes them 30 mins to get there to fix it. Once they finally do so, they can't figure out how to fix it and finally just remove it. After my interrupted sleep I was a little biased in the morning but the free breakfast was quite subpar in variety and quality.The coffee was okay but the waffle station produced a gummy, bland variety. The "fresh fruit" looked old and canned, and the mini muffins were cold. Upon checkout I informed the desk of my unwanted midnight wake up call and they were sympathetic/apologetic but sounds like they couldn't take anything off my bill because I booked via a third party site. They did offer me free snacks from the hotel store. The staff here was very nice (only thing saving this place from one star) and while this experience was subpar, I think it was (hopefully) due to weird circumstances. I would consider staying here again if the price was right but this visit wasn't up to par.
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