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| - Great dealership and my past experiences were great, above par. The last visit, was just okay, for a number of reasons. Possibly a challenging day for the Service Department, as it was a Tuesday. Not really sure and this time, I did not get that "feel great" experience, as in the past. The service advisor was very good, unnecessary wait time dropping my vehicle off. Finally, service repairman saw me waiting there and asked if I needed help and was outstanding in ensuring I was helped. Then there was an argument in the waiting area between an advisor and a customer, which should have been taken off the floor, the list goes on, again just one negative experience in two visits to the service department... Hence the 3-star rating.
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