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  • Best car buying experience I have ever had in my 20 years of purchasing cars here and in Colorado. No haggle pricing is a big plus for Car Max. I secured my own financing prior to stepping on the lot. I had also done my research (KBB) and had driven the make/model that our family needed as a rental in the past year. I had talked to Mike (Internet sales) on Tuesday and felt a bit of pressure to finance through Car Max but assured him I would only step on the lot with cash/check in hand. Called him about 30 minutes before I wanted to test drive last night and he was in the middle of a sale. By the time I drove down to Car Max, I realized that MIke was not going to be able to help me; he was still in the middle of a transaction. I walked to reception and was not approached once by a sales person...Amazing! I am so used to feeling like I'm in a shark tank when I step onto a dealership lot! Mike was accommodating and quickly found another associate, Lawrence, to assist me with my purchase. I am curious to know how these guys/gals get paid b/c if I were shopping at any other dealership, Mike would not have handed this sale to another associate. Test drive went well - car was great - sales person was personable and did not "sell" the extended warranty (no pressure). I walked into the dealership at 5:45 p.m. on a Thursday evening and had all the paperwork in hand and I was out the door at 7:00 p.m. - Could not believe it! I was prepared to be there for 3 hours... Thank Car Max for an amazingly simple and quick car buying experience!
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