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| - This place has decent-enough food, but with the terrible service the place has you might as well go to Denny's or IHOP instead.
I went to this restaurant for a reunion with one of my old work mates from the now-defunct Tower Records. I decided to go along, feeling I needed to see these people I hadn't seen in years and try a new restaurant.
Let me start the review by saying I had absolutely no problem with the food here. Our party ordered a plethora of diverse item, and what I tried and saw was very good. The Belgian waffle that I ordered was superb.
But that's where the good stuff ends. Our food took an eternity to come out. I don't think I have ever waited this long to get my food, at ANY restaurant. For this alone, the staff should have discounted our meal, but no one stepped forward to do so.
And it only gets worse! The 6 of us all had different ways of paying (some credit/debit cards, some cash, etc.), and the staff REFUSED TO SPLIT THE BILL. I admit, we probably should have asked them to split the check earlier on, but when you're running a restaurant, you work with your customers and do what is right for them. This meant tons of money borrowing/lending/ATM trips just to pay it. Paying for our food should NEVER be a hassle like this. These jackasses are getting the SAME AMOUNT OF MONEY either way, so how hard would it have been to split the damn check?
My last complaint is that the restaurant has been moved from its original position. Originally it was right inside Green Valley Ranch, just inside of the north doors atop the parking garage. it has now been moved much deeper into the facility, meaning you're going to have a long smoke-filled trek to the restaurant through the casino just to get there.
Seriously, why eat at this place when you can avoid the annoying trek through the parking garage and casino, and just go eat at Denny's or IHOP? The food is about the same quality either way, and I have never had these issues at either of the other chains. So go elsewhere to have your pancake needs filled.
Food: B-
Service: F
Atmosphere: C
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