If I could give it less than one star I would. Went into this store to get my girlfriends some shoes for Valentines Day. Chantel was really helpful and got us squared away. We checked out and decided to head out.
My girlfriend tried out the pair of Jordan 1's BHM edition and she tried them on in the house and could tell they were too big and that edition didn't come any smaller. We returned to the store she looked around, but couldn't find any others she liked.
We go to return them with receipt and they informed us we couldn't return them 15 days AFTER RELEASE which was Jan. During our store visit and checkout we were NEVER told we couldn't return these shoes if they didn't fit nor these had a release date that has came and passed. I even looked around the store and saw no signage stating that. They only wanted to offer store credit which doesn't work since we are here on vacation. I looked on the receipt and it said 15 days on raffle items, but nothing on release date.
Luckily after waiting for them to look at the shoes did they finally process the return. Before though they had me write down my name and number on a sheet of paper which was very intrusive of my privacy for them to have on file.
They did the right thing of allowing the return, but I urge other patrons to avoid this store as the process of informing customers on return policies is lackluster.