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  • The good: The decor was fresh-looking and the bathroom was very clean. Our waitress was attentive and very nice. The "Super Tuscan" wine was very good, the bread they served with the appetizers came with quality olive oil and had a nice flavor, and the dessert (A caramel creme with orange scented whipped cream on top) was pretty good and large enough to split. They also had good coffee, which steaming hot when the waitress brought it out. My earring fell out when I was putting on my coat, and the waitress and bus person were nice enough to take a moment and help me find it, which I appreciated as well. The not-so-good: I love to cook and eat Italian food, so I'd been looking forward to my visit to Flour. I'm sorry to say the main word that described my experience there was "disappointing." The hostess was rude from the moment we called in our reservation. We arrived 10 minutes early, in no hurry, fully expecting to wait at the bar or in the waiting area, maybe with a drink, and she was downright curt, informing us when we simply approached her to check in for our reservation that we "would have to wait the full time." (We were in absolutely no hurry and as I said, fully expected to wait until our reservation time had arrived...). The bartender, likewise, was just kind of oddly cold and bordered on rude. She seemed visibly miffed that we "only" ordered a $60 bottle of wine to share between the three of us who were drinking. Sorry. The bad: We were seated at our table and our waitress did come right over to take our orders and explain the specials, etc. As I said above, she was very nice and we had no problems with her service. We tried maybe 7 different dishes at my table and nothing "wowed" any of us whatsoever. There were some pretty big misses, and at the price point of $22-$40+ for many of the dishes, there really shouldn't be mistakes of this kind. Appetizers were just okay (mussels and calamari were the two we ordered; someone at our table ordered a salad as well and said it was okay). The broth the mussels were served in did have a lot of flavor. As far as the main dishes, I ordered the veal parmesan, and it was just okay. The veal itself was overcooked on the edges, but the middle was still very tender. The sauce it was served with was very good. The pasta was a disgrace. I've never seen "spaghetti" that looked like that in my life, it truly looked and tasted like something out of a can or from a school lunch room rather than from an "Italian Kitchen." It was extremely overcooked, soggy, and mushy. I tasted the tagliatelle served with ragu alls bolognese was alright- again, mushy and overcooked, with a bland sauce. Nothing special. My sister ordered the pumpkin agnolotti. I didn't personally taste hers, but I know she wasn't happy with it. She said the pasta was undercooked in this case (not al dente, undercooked), which really didn't mesh well with the textures of the spiced apple and the pumpkin. She also said there was something "off" about the dish although she couldn't explain exactly what the issue was. The ugly: The next day after eating at Flour, two of us had sour stomachs and felt terrible all day long. I can't say for sure that it's related, but something didn't agree TL; DR Overpriced Italian food, poorly conceived with average-at-best execution. Would not recommend to friends, and almost no chance I'll go back.
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