I was excited to go here as Primanti Bros. is a staple of Pittsburgh according to my family and friends who live there. Unfortunately, my first experience at one was not very good.
We stopped here on our way to the airport and luckily left ourselves plenty of time as our food took FOREVER to come out. It was around 45 minutes from the time we ordered until we actually got our food. Pretty ridiculous for a few sandwiches and a salad. Our server was very attentive and apologized many times so I'm not exactly sure what happened to cause the delay.
As for the food, it was fine but it did not meet my (admittedly high) expectations. I ordered the Sicilian cheesesteak and it was good enough, but nothing special. It came with a side of fries which were pretty pedestrian as well.
Although the service was good, the rest of my experience here doesn't exactly have me itching to go back to Primanti Bros. anytime soon.