To start, walked in and employee and a kid sleeping on couches, guy was kinda helpfull, I needed to get into a floor safe that was found in my house, thinkin pirate treasure,cool..he tells me to call owner Adam. Says he is in charge of the safes with a "" wink..called Adam. He says send pictures and he would get back to me on availability and price.gave him a few days with no response..point being they were worthless..hope you get better help than me..