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  • Hy-Vee is not my go to grocery store, but I do go about once a month. I stopped by under the allure of getting a hot lunch and office snacks in one trip. The location is clean, well kept, busy and things are easy to find. I did a quick walk through the hot food, salad bar, bakery area on my way to get office snacks. I found the snacks (coffee creamer, crackers, peanut butter type stuff) I wanted easily, and got a few impulse buys. Everything was reasonably priced. I then doubled back to get my lunch. I perused the selection and decided to get the Chinese 2 Entree Combo. The woman who helped me was kind, but possibly hard of hearing. I pointed to my first entree selection (Jalapeno Chicken) and she put it on my plate and commented that is was delicious but very spicy, next I pointed to and asked for the Pepper Beef. She nodded and gave me the chicken dish next to it, I saw her dip the spoon and tried to stop her but it was already on my plate. Sigh. Fine, I can eat chicken. I pointed to and asked for an egg roll for my appetizer and she gave me crab rangoon, which I definitely didn't want so I said something. She said it was already on my plate, and they were delicious and stuck the price sticker on my plate and said goodbye. The food itself was warm, fragrant and very delicious. Even the unwanted chicken and crab rangoon. I will be going back to try more hot foods. I decided I needed a dessert, and checked out the bakery. I impulse bought the 7-Layer brownies and the caramel pecan bread. Both turned out to be bad ideas. The brownies ended up being terribly stale and hard. Someone just put old, hard brownies in box and threw them on the shelf. The caramel pecan was a dentist's dream come true! The caramel part was so hard it was painful to eat. Not the firm, sticky good kind of delicious treat. It was a so hard you could crack a tooth or at best pull out a filling. Almost inedible. I ended up throwing both out. If you are going to buy bakery items I suggest asking them how fresh they are or even trying to apply pressure to see how hard or soft the item is. I did not have my Fuel Saver card and asked the cashier to look it up. I know the card is tied to my phone number, as other cashiers have looked it up that way, but she said it wasn't. I will still shop here, but this was an all around bad experience.
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