This company did me a great disservice, as this was the first time I used this company and being a senior citizen They never informed me of how to keep my cost down i.e. Using my AAA INSURANCE instead of using theirs as well as supplemental insurance that took my $23.00 a day rental for 4 days to billing me almost $400.00 for 4 days shame on you and your quest to bilk me and lose my business moving forward Ask yourself if you would do this upselling tactic on your own grandparents. I'm on social security and a fixed income thanks for your compassion during the holiday season. dirty bastards!!!!