I have eaten at many Pita Jungle restaurants but this location by far is the worst for pick up orders. Two times I have ordered the Wood Fired Grilled Salmon salad and they did not place any dressing on both occasions! The fact that they "ask" for tips on to go orders, they should make sure everything should be there especially the "essentials"...salad dressing! Yes, I called to speak to a manager. As soon as I ask if I can speak to the manager, the person who answered the phone said right away (without even checking), "he is currently busy". Of course I didn't accept that answer. Finally I was able to speak to the manager who apologized and reasoned that the food runners are the one who prepares the to go orders. He offered to refund what I paid for the salad but didn't refund my tip...which I thought should have also been given back since I was not happy with the "service" (which is the reason for tipping). And after our conversation, I said thank you and his reply was "u-huh" then he hung up the phone. I see that there are other unhappy "to go order" costumer reviews on here. I think it's time for this branch to re-evaluate or re-train their staff before they lose more customers.