We are long time customers of Donatos in Columbus and Grove City but this Donatos (Cleveland-Shaker Heights) tried to sell us a load of crap that their chicken wings will have a darker color because of how the skin cooks. The so called manager, the night of June 22, 2018, spoke over me when I was trying to explain to her how burnt the wings were and then snapped at me that it would like 45 minutes before they could get another order put to us. New manager needed at this store along with better cooks.