Wow haven't been to a place that messed up this bad EVER! First off we were asked which size beer we wanted 16 oz and we were given the 20 oz. Next up my husband ordered a "Louie Burger with tots" there are 3 different Louie burgers on the menu. Can anyone else see a potential problem here? Well guess what they didn't get us the wrong Louie Burger they gave us a portobello burger and it is called a Portobello Burger on the menu. Needless to say he also was given fries. We clarified we needed a fried burger with egg and tots. Drumroll ... This time we get a different Louie Burger with onions and still no egg or bacon. To top this off I had ordered the chicken tacos (which were awesome), however the rice and black beans were totally cold. We refused to pay for any of the burgers and I told them about the rice and beans but they only took off the burger. Our total out the door was $40 bucks and we aren't planning to return. Which is really a shame as I have been 3 previous times and loved it. The last time being the day before I got married with family and friends. Talk about ruining a great thing and memory.