2 Stars for their customer service. Had them serve appetizers for my wedding reception. The event went off very well the food was great...just the servers weren't the greatest. Slow passers, spent most of their time in my kitchen. Guest were constantly telling me they hadn't see any food come around. I emailed my contact after the event just to inform them of my thoughts, told them their food was good just the service could use improvements. Got a very rude email back. They have already received my money what more could matter to them? I was just emailing for constructive criticism, instead, (me, the customer) got told off and was informed how wrong "I" was....
They must not worry about the word of mouth, they have all the clients they will ever need??
Oh and they didn't bring the correct food that I had ordered...no big deal, again i'm just the customer, the customer is always wrong. =)