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  • Ehhhh... Hubby and I have been here several times and once or twice we even brought a friend. Once I sat alone and gamed at the bar. Once I brought a friend and his wife here (they were from out of town). Every time it's the same thing...YOU GET IGNORED AND HAVE TO FLAG SOMEONE DOWN. If you sit in the chairs along the tank area, sit in the chairs near the lower game tables or sit up at the bar...YOU GET IGNORED. I remember this did not happen a few years ago. Maybe they are having staffing problems? Seriously, feeding money into a slot on the floor at Silverton will get you better service than at this bar area...which is disappointing to me. Anyway...the latest round of drinks were at table near the game tables. After 20+ minutes sorry I did not keep track but yes...it was too long. We order drinks and hubby wants to order food. Easy enough... it was 8pm on a Tuesday night...nope. She explained we need to order right away because they are not serving food. She handed us a menu and stood there waiting. Ok...hubby chose nachos something simple and he said no meat. After maybe 1/2 an hour and empty water glasses she came back with the nachos (which had meat) sat them down and left. Hubby said they were cold and the chips were stale. No side plate (maybe we are sharing) no napkins and no silverware. No water refills and no drink seconds. We had to flag her down and she seemed irritated. Keep in mind WE ARE THE ONLY PEOPLE IN MERMAID LOUNGE. This place is a joke. A consistent joke. Honestly after over an hour and a half wait at Mi Casa for our food last time...MAYBE we will go to Twin Creeks in the future (we love that place). Otherwise we are writing off Silverton. There are tooooooo many choices here in Vegas to be jerked around at this casino... I just looked at their info is says they have food until 10pm at the timeslot we were there. Fail. We will not go back. One star for the seating and one star for the view of the tank. Otherwise a zero would be more appropriate. Sad.
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