I have nothing but high praise for both Dr. Forstner-Barthell. She was very patient, understanding, and professional. I liked that she took the time to really explain what was going on, what needed to be done, and what to expect. She ordered imaging when other's had dismissed a large lipoma for years. The imaging went on to reveal a lesion that she removed during my then needed colonoscopy, and it turned out to be precancerous. Colon cancer isn't something you associate with a 34 year old, but she didn't dismiss anything because of my age. I credit her thoroughness with saving my life. I will be going back in a year for a another colonoscopy and there's no one else I would rather have digging around my colon than Dr. Forstner-Barthell. :-)
My high praise extends to her admin and medical staff as well. Scheduling is always easy. Everyone is very professional and polite. I was referred for genetic counseling and when the referral office hadn't contacted me after a couple weeks, the scheduler made the call and wouldn't get off the phone with their office until I had an appointment confirmed. The admin staff actually noticed a refund on my account within days of it being credited (insurance paid more than expected) and let me know the fastest way to get the check from their billing department. No hassle, I had a check within a week. I also LOVED that when I had a follow-up question (never fails that I'll think of something after I'm out of the office) I would call and actually speak with the medical assistant. She would pick up the phone! No voice-mail tag.
You won't be disappointed with this doctor or her office staff.