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  • I will give credit where it is due and the one star is for the absolutely delicious food. HOWEVER, the service is absolutely lacking UNLESS you're a dine-in customer. I called ahead to order our food since my coworkers and I only have an hour to grub. I specified this as soon as I called, was allowed to place my order and as soon as I repeated that I would be there at 11:40, she said "Oh no, we can't do that. You can only order ahead if you're picking up." Doesn't make a lot of sense considering that regardless or whether you call it in ahead, or call it in as a pickup, you're still making the food and you're still taking the chance that the folks who ordered may not show up. We show up and request to be seated. We were told we could sit, but we weren't met with politeness AT ALL. We had to ask for water and chili THREE times and was treated horribly by one waitress in particular, so much that I felt it necessary to speak to the young manager, Chris. I explained to him that regardless of being a dine in or pick up customer, we were still a paying customer and would have left a cash tip but were treated horribly. He continued to make excuses about their policy and how they want to keep their dine in customers as dine in and the pick ups as only pick ups. Bottom line, we showed up, we paid, and we asked for service and were met with deplorable service.
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