I have been going to NHC for many years and the up and down has been like a roller-coaster. Service issues have always been more bothersome than the food or quality of preparation. They frequently change the menu selections and that is mostly a good thing. They drop a few, add a few and in the long run it balances out to make a pretty nice offering.
Back to the service...I'm happy to report a major swing in the right direction! I can't tell for sure, but I think the big difference is with the addition of an older gentleman that works on the deck. He appeared to be managing the outdoor seating area. Certainly guiding and watching the college students that would otherwise be in charge if he weren't there. Kudos to whoever thought of this arrangement!
I liked the lunch selections better than the breakfast brunch options. Food and service aside--no better place to hangout on a pretty day!