Great service. We needed a new dishwasher rack. Stopped by APEX to see if they had it. We didn't know the part number, we only had the model number of our dishwasher. John looked up our dishwasher model and found the part number for the rack. Unfortunately they didn't have the rack, but John gave us the part number for the rack and told us other places to maybe find it. Great customer service. Will definitely go back next time I need an appliance part.