My consultation with Dr. Chen was phenomenal! When she first entered the exam room she asked if we waited long (which we did not), and expressed such sincere concern. She was overwhelmingly friendly, and quickly diagnosed my acne and created a detailed plan including necessary medications and daily routine. She is certainly knowledgeable about skin and makes you feel comfortable knowing you're in very safe hands. The check-in and check-out process was seamless and the waiting room has plenty of chairs with a water fountain. I very much look forward to my next visit with Dr. Chen and am very blessed to have discovered such an outstanding dermatologist! You will love her, too!