rev:text
| - I would consider this Dealership to be no less than OUTSTANDING in the handling of my purchase of a 2013 Tahoe LTZ !
The sales staff, especially Mr. Corbin Sweat had helpe my Wifwe and I throughjout the start which was back in November of 2012. Corbin or no other salesperson pressured us into a decision but, He certainly went over and above with His knowledge and kindness, He get's a ten plus rating for Honor and self esteem. My Chevey Dealer will continue to be Ron Marhofer in Stow, Ohio, job well done Mr. Corbin Sweat.
The year is 2/2017 and my opinion is somewhat different !
Over past three years we have had tire rim issu's on our 2013 Tahoe LTZ Every time we want it for the reason why, we here the same, BS ! It 's cause hot n cold temps outside, rim's corrosion need cleaned etc at $49.95 a pop ! Now just last month, we took it in again and demanded resolution what we got us, oh not our fault, I then asked about GM policy! They said the rims are three years old, lol ! I asked why did they bit replace while in Warranty, they did not need to do so at that time! Then I said in the first year I had the Tahoe in for and other service work did you not replaced them at that time while in Warranty, mgr said he did not know, He did not work at Marhofrr then and issue was never placed on record! So, if I want the rims replaced now, it will cost us,$783.56 each plus labor! Screwed again !!!!!
Respectfully,
Thomas Dean
FOP 123 & Associate Lodge 68
Administrator
Hudson, Ohio
|