I wish I could rate it better, and almost rated it worse - as I tend to lean towards Jack in the Box for fast food more than other places. This is close to my home. I have lived in the neighborhood for 8 yrs - they have always done well. I have noticed this past year or so that they would constantly be out of cherries for the shakes or whip cream all the time! I "many" times leave the drive through to grab a fry or two and a majority of the time they are luke warm. One time they were less than that. Really ticks me off! Their burgers are always fresh and good. Yesterday I went and noticed they had a whole menu change and got rid of my favorite burger. So I order a shake (sorry we are all out of shakes) - are you kidding me!!!! First it was the cherries and whip cream, now it's the shakes too! If I didn't know better this place may be closing down. Ok, then I ordered a Bacon/Swiss burger for $6.99. The guy asks if I want bacon on that. LMAO! I said well it says Bacon/Swiss and he says I know but it is $ .25 for bacon! I said that is not what the menu says - I will go elsewhere, so I left. I love Jack in the Box. But this is ridiculous!!!!!