Today was their "soft opening" but in reality it was quite rough! Almost everything I asked for they didn't have. The portions are very small and they are chintzy with their scoops. I asked for the seaweed roll and the guy asked if I wanted the soy roll. I said no, the seaweed roll. He said nothing. So I asked what is the difference...he then says oh we don't have the seaweed roll today. Ugh really?? At checkout the girl tells my friend sorry we don't have bags, so she was holding her bowl. When I checked out another girl put my order in bags. They are very disorganized and looked clueless. I will return and give them another chance before I completely disregard them. Needless to say, I wasn't pleased with the service and the poke was just OK - not much flavor in the sauces :(