I have stayed in many hotels in Vegas over the past thirty years, and I have never had a complaint or written a negative review. The Luxor made me do it.
I stayed there three days on a vacation in October. There were many problems.
1. Early check-in requires an extra $20 fee. I did not pay it.
2. Wifi is available ONLY in the casino.
3. The shower water was cold on the first day and only low-lukewarm on the second. Was told to let it run for a while first. I did so for more than 15 minutes the first day and more than 10 the second. No luck. And this was early, about 615 am, so do not tell me that all the hot water was used up. Wasteful and unproductive.
4. The main floor is totally crawling with people trying to sell timeshare presentations. They are a veritable swarm. Ask for directions and get a quiz and sales talk.
5. The $20 "resort fee" is comparable to that of SOME other hotels, but at least those hotels put a free newspaper stand on each floor; you don't have to hunt out one small shop to get the paper.
6. The main floor elevator lobby was closed for waxing at 710 am; I had to use two elevators to get to the lobby. No signs posted, of course.
7. Poor signage through the hotel. For example, no reference to the food court--which DOES exist.
8. Long lines everywhere though no evidence of a convention.
9. Advertised $20 credit for food and bev is largely a ripoff; few or no food locations included in the offer were open for lunch; at dinner, the places included had grossly overpriced food--like $20 above what it should have been.
10. Windows were very dirty and halls had water-drying machines running 24 hours for three days. Why?
To be fair, I will admit that the room was pleasant and quiet.
But on balance I will never stay there again.
D