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| - If you enjoy waiting, and a doctor never on time and does not value your time, staff that never keeps you informed about time schedule, or you enjoy being overlooked...by all means go see them. Dr. Nelson does fine work, however this last visit with him left me so upset with him and his staff.I have seen him 4 -5 times...EVERY time he was late by an hour or more and the staff unsympathetic. I will find another doctor who cares about all facets of his business.
If you are running two hours late, would be courteous to call appointments scheduled to let them know. That is a substantial lot of time to be running late. Then when I arrive early to my appointment, send me next door to get an xray, who are running late as well, and then tell me, if I am late more than 15 minutes past my scheduled appointment getting back over to them, they will have to reschedule me...really? When you are running two hours late ???
They put me in a room one hour past my appointment where I sat for another 55 minutes before I came out of the room and questioned how much longer. The nurse then took over and that is who I saw for my appointment because I had complained about the time. When leaving the room, Dr. Nelson had his back to me standing at the counter and I noticed him put his head down as to hide his face. I knew it was him and he would not even acknowledge me or apologize to me ? I know things happen, but he showed his lack of caring.
Have seen him over two year span and nothing has changed from beginning to end.
Still the same lack of respect for my time and a staff that needs lessons in professionalism.
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