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  • I would like to start by saying I love Capriotti's! I spend roughly between 1k-2k a month at the one on Stephanie for my business. Every once in a while I'll stop at the one in Boulder City for personal use. Like most Capriotti's the food is great, but I have encountered many problems with the service at this location. The employees are always miserable, and what I think is the owner, rubs me the wrong way. I'll come in and order one thing it will take 30 mins, and people that order after me get served first. And when I politely ask when my sub will be ready the owner/manger tells me I should have ordered online. Lesson learned, next time I ordered online as I was at a gas station about to pass through BC. I showed up 10 minutes after I order and walked in a said I had a pick up, she immediately said that they just received that order and I needed to wait, in a very passive aggressive way. I was expecting to wait longer, but she made me feel like I inconvenienced her by spending money at her establishment. I have had another handful of problems here, so in conclusion, if you are wanting to eat at Capriotti's, and about to drive to Henderson, wait to you get to the Stephanie and 215 location. I couldn't say more good things about that one, the young kids that work there are awesome and friendly. My only concern is that they are so good that they will be leaving for bigger and better things.
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